Psychology TodayThe Therapy Directory

Some of the pages on the Psychology Today site require that you have your browser set to accept cookies.

For example, if you are a therapist listed in our Therapy Directory a "cookie" is placed on your computer when you log in to recognize you as you click from page to page. This allows our web server to display the correct information for you and keeps others from making unauthorized changes to your profile.

Once you log out your cookie is discarded until you log in again - at which point you are assigned a new one.

We also use cookies in our Ask Our Therapist section for the same reasons as above; to protect your identity -- not to compromise it. See our Privacy Policy for more details.

Below are instructions to configure most popular browsers:

MSIE Internet Explorer 6
1. Select 'Internet Options' from the 'Tools' menu
2. Select the 'Privacy' tab
3. Set the slider to 'Medium'
4. Click 'Apply', and then 'OK'
If you continue to have difficulty you may need to make a second set of changes:
A. Select 'Privacy Report' from the 'View' menu
B. Select a Psychology Today address and then push the "Summary" button
C. Select 'Always allow this site to use cookies.' and click 'ok'
D. Repeat for additional zones if needed (e.g. therapists.psychologytoday.com, www.psychologytoday.com, cms.psychologytoday.com)

MSIE Internet Explorer 5
1. Select 'Internet Options' from the 'Tools' menu
2. Select the 'Security' tab
3. Select 'Internet'
4. Select 'Custom Level'
5. Scroll down the list to 'cookies'
6. Click the circle next to Enable for: 'Allow cookies that are stored on your computer' and 'Allow per-session cookies'
7. Click OK

MSIE Internet Explorer 4
1. Select 'Internet Options' from the 'View' men
2. Select the 'Advanced' tab
3. Scroll down the list to 'cookies' (under 'security')
4. Click the circle next to 'Always accept cookies'
5. Click OK

MSIE Internet Explorer 3
1. Select 'Options' from the 'View' menu
2. Click on the 'Advanced' tab
3. Click the square next to 'Warn before accepting cookies' (the box should be clear)
4. Click OK

firefox Firefox
1.Open the 'Edit' menu and choose 'Preferences'.
2.Under the 'Privacy & Security' category, choose 'Cookies'. (If no subcategories are visible, double-click the category to expand the list.)
3.Click 'Enable all cookies'.
4.Click 'Close'.

safari Safari
1.From the Safari menu, click 'Preferences'.
2.From the 'Security' tab, under 'Accept Cookies', click to select 'Always'.
3.Click 'Close'.

Netscape Netscape 6
1. Select 'Preferences' from the 'Edit' menu
2. Click on the symbol next to 'Advanced' in the 'Category' box on the left
3. Click on the word 'Cookies' in the 'Category' box
4. Click on the circle next to 'Enable all cookies'
5. Click OK

Netscape Netscape 4
1. Select 'Preferences' from the 'Edit' menu
2. Click on the word 'Advanced' in the 'Category' box on the left
3. Click on the circle next to 'Accept all cookies'
4. Click OK

Netscape Netscape 3.1
1. Select 'Network Preferences' from the 'Options' Menu
2. Click on the 'Protocols' tab
3. Click the square next to 'Accepting a cookie' (the box should be clear)
4. Click OK

AOL AOL version 8 & 9
1. Click SETTINGS on the main toolbar.
2. Click PREFERENCES.
3. Click on Internet Properties (WWW).
4. Click on the SECURITY tab.
5. Click on the INTERNET ZONE, then click on the Custom Level button on the bottom of the window. The Security Settings window will appear.
6. Scroll down until you see Cookies.
7. Click Enable under the 'Allow cookies that are stored on your computer' subheading.
8. Click OK to exit.

AOL AOL version 7
1. Click SETTINGS on the main toolbar.
2. Click PREFERENCES.
3. Click on Internet Properties (WWW).
4. Click on the SECURITY tab.
5. Click on the INTERNET ZONE, then click on the Custom button on the bottom of the window. The Security Settings window will appear.
6. Scroll down until you see Cookies.
7. Click Enable under the 'Allow cookies that are stored on your computer' subheading.
8. Click OK to exit.

AOL AOL version 6
1. Click on MY AOL.
2. Click SETTINGS on the main toolbar.
3. Click PREFERENCES.
4. Click on Internet Properties (WWW).
5. Click on the SECURITY tab.
6. Click on the INTERNET ZONE, then click on the Custom button on the bottom of the window. The Security Settings window will appear.
7. Scroll down until you see Cookies.
8. Click Enable under the 'Allow cookies that are stored on your computer' subheading.
9. Click OK to exit.

AOL AOL version 5
1. In the AOL top menu bar, click on My AOL.
2. Select Preferences from the drop down menu.
3. In the Preferences window, click on WWW. The AOL Internet Properties window will appear.
4. Click on the Security tab.
5. Click on the Internet zone, then click on the Custom button on the bottom of the window. The Security Settings window will appear.
6. Scroll down until you see Cookies.
7. Click Enable.
8. Click on OK.

AOL AOL version 4 and 3
1.Click on MY AOL on your AOL Toolbar.
2.Select Preferences.
3.Click on the WWW icon. The AOL Internet Properties window will appear.
4.Click on the Advanced tab from within the AOL Internet Properties window.
5.Click to 'de-select' Warn before accepting cookies.

konqueror Konqueror
1.Click on the 'Settings' menu in Konqueror.
2.Click on the 'Configure Konqueror' item in the menu - a new window opens
3.Click on Cookies on the left side (you might have to scroll first).
4.Set 'Accept all cookies by default'.
5.Save changes and close.

MSN MSN Explorer
1. Click on 'Help & Settings' at the top right-hand corner.
2. Click on 'Web Browsing' found about half-way down towards the left.
3. A new window will appear with the heading 'What do you want to change about your Web browsing settings?'
4. Click on 'MSN Explorer Security Statement'
5. After the paragraph headed 'Security Settings', there is a link 'View/Configure Security Settings'. Click on this link.
6. Select 'Custom Level'
7. Scroll down the list to 'cookies'
8. Click the circle next to Enable for: 'Allow cookies that are stored on your computer' and 'Allow per-session cookies'
9. Click OK

If you still have problem, please email to support@psychologytoday.com. Please include:

(a) Your operating system (i.e. 'Windows XP' or 'Macintosh OS 10.3.7')
(b) Your browser details (i.e. 'Internet Explorer 6.2.1 or Mozilla Firefox 1.0.4)
(c) The problem you are experiencing
(d) The time you experienced the problem (if available)